Merchant FAQ

Which are the requirements to sell on STARQOS? Who are our sellers?
Our partner sellers certified STARQOS Marketplace are selected for their service qualities and their seriousness.
We ask our sellers for quality criteria such as fast delivery (48h maximum), an efficient customer service (24h to answer), and a satisfaction warranty.

 

How to sell on STARQOS?
It is very simple to sell on STARQOS:
Register by filling out the form “Open a store” in the category “Sell on Starqos”.
As soon as your request has been accepted you will be able to sell.
Then you can open a store and list your products thanks to our easy-to-use upload tools.
 
What are the setup delays to be able to sell my products?
We need a 48h-delay between your request and the activation of your account, if it has been accepted.
 
How much is it to sell on STARQOS?
The first 6 months are free. Then you can sell on STARQOS from $39.90 / month only. The commission on sales is between 18% and 20%, depending on your business activity.
 

How do I get paid?
By wire transfer, directly on your bank account.

 

How can I list my products on STARQOS?
Three methods are at your disposal:
1/ You can create each product sheet manually, in a very simple way in your merchant account.
2/ You can upload a csv or xls file, that you can complete with your products information, following our requirements that you can find in your merchant account. 
3/ You can place your csv file on your FTP, completed with your products information and following our requirements.
4/ You can also use a feed management system such as Lengow, Isellepro, Shopping Flux and ask for the STARQOS feed. Thus your offers will be updated daily and easily. 

 

I have technical problems with files upload, who should I contact?
For technical problems, please contact the merchant service: marketplace@starqos.com